Return And Refund Policy

Effective Date: April 12, 2025

At Careerjob.in, we strive to provide you with the best online shopping experience. If you’re not completely satisfied with your purchase, we’re here to help. Please review our Return and Refund Policy below for full details on how we handle returns and refunds.

1. Returns

Eligibility for Return

  • You can return a product within 7 days from the date of delivery.
  • Products must be unused, unwashed, and in original condition with all tags, labels, and packaging intact.
  • Non-returnable items:
    • Products that are damaged or defective due to misuse or mishandling.
    • Personal care items, such as beauty products or apparel that cannot be resold for hygiene reasons.
    • Gift cards, downloadable software, and similar products.

If your return is accepted, we will provide you with instructions on how to send the item back.

How to Request a Return

To initiate a return, please follow these steps:

  1. Contact our Customer Support team via email at support@careerjob.in within 7 days of receiving your order.
  2. Provide the following details:
    • Order number
    • Product name and reason for return
    • Photos of the product (if applicable)
  3. You will receive instructions for sending back the item.

2. Refunds

Once we receive the returned product and inspect it, we will initiate the refund process. Refunds will be processed using the same payment method you used to make the purchase.

Refund Eligibility

Refunds will be issued for the following reasons:

  • The product is returned in its original condition.
  • The product is found to be defective or damaged when it arrives.

Non-Refundable Items

  • Sale items: Discounts or clearance sales are final and not eligible for refunds.
  • Shipping costs: Original shipping charges are non-refundable.

Processing Time

  • Refunds typically take 7–10 business days to process after we receive and inspect the returned item.
  • Your payment provider may take additional time to reflect the refund in your account.

3. Exchanges

At this time, we do not offer direct exchanges. If you want a different size, color, or product, please initiate a return for a refund and place a new order for the desired item.

4. Damaged or Defective Items

If you receive an item that is damaged or defective, please report it to us immediately:

  1. Take clear photos of the damaged product.
  2. Email the photos to support@careerjob.in along with your order number and description of the issue.

If the product is confirmed to be damaged or defective, we will arrange for a replacement or full refund.

5. Return Shipping Costs

  • For defective or damaged products, Careerjob.in will cover the return shipping costs.
  • For other returns, the customer is responsible for the return shipping charges.

6. Order Cancellations

If you wish to cancel an order, you can do so before the item is shipped. Once the item has been dispatched, cancellations will no longer be accepted. In such cases, you will need to follow the return process outlined above.

7. How to Contact Us

For any questions or concerns regarding returns and refunds, please feel free to contact our Customer Support team:

  • 📧 Email: support@careerjob.in
  • 📞 Phone: +91-9876543210
  • 🏢 Address: Careerjob E-commerce Pvt. Ltd., 3rd Floor, Galaxy Complex, New Delhi – 110092, India

Note: We reserve the right to amend this policy at any time. Any changes will be reflected here, and the “Effective Date” will be updated accordingly.